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Moving forward with star rating system

13.11.2014
Moving forward with star rating system
In recent months, the topic of facilities management services — and the charges that should accompany them — have been in focus when it comes to real estate. The pilot programme to introduce a star rating system for buildings in Dubai (as a result of which facilities management services will be assessed) is moving forward and should soon go live, according to a Gulf News report.
It was in April that the Middle East Facilities Management Association (Mefma) looked at the rating system. “We have held meetings with Rera (Real Estate Regulatory Agency) to develop the benchmarks on which the rating system would function,” said Jamal Lootah, president of Mefma and CEO of Imdaad, one of the key FM companies in the marketplace. “It is only by assessing how well or otherwise a property or building is equipped and functions can inferences be drawn for the benefit of tenants or owners. This is what the rating system seeks to achieve.”
In recent months, the topic of facilities management services — and the charges that should accompany them — have been taking up top billing in the local realty market’s agenda. Last month, Rera went live with the ‘Service Charge and Maintenance Index’ for properties within Dubai’s freehold locations.
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Call management
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Lease process (Rent out)
Contract of the lessee and agency.

1 hour

Contract of the lessee and agency.

Required documents:

  • copy of the passport
  • copy of the certificate of ownership
Ad placement

1 day

Ad placement:
  • 20 real estate portals;
  • client base of the agency;
  • profile exhibitions, etc.
Signing of the lease agreement

Up to 2 days

Signing of the lease agreement
Expenses of the seller:

None

Additional services:

Property management

Lease process (Rent)
Contract of the lessee and agency.

1 hour

Contract of the lessee and agency.
Real estate search.

Up to 5 days

Real estate search.

Selection of optimal options.

Signing of the lease agreement

Up to 2 days

Signing of the lease agreement
Expenses of the lessee:

-5% agency commission of the annual contract price

Additional services:

None

Purchase process
Contract of the tenant and agency.

1 hour

Contract of the tenant and agency.
Property Selection

~ 2 weeks secondary

~ 3 weeks new building

Property Selection

Selection of optimal options

Registration of the contract of purchase / sale

1 Week

Registration of the contract of purchase / sale
Customer charges:
  • 2% from purchase at transaction
  • 4% - registration of the transaction at registration
Additional services:

Property management

Sales Process
Contract of the lessee and agency.

1 hour

Contract of the lessee and agency.

Required documents:

  • copy of the passport
  • copy of the certificate of ownership
Ad placement

1 day

Ad placement:
  • 20 real estate portals;
  • client base of the agency;
  • profile exhibitions, etc.
Signing of the lease agreement

Up to 2 days

Signing of the lease agreement
Expenses of the seller:

None

Additional services:

None

the management process
Contract of the owner and agency

1 hour

Contract of the owner and agency
Rendering of management services

1 year

Rendering of management services
Reporting

1 day

Reporting
Expenses of the owner:

5% of the annual rental price

Additional services:

None

Investment Process
Contract of the tenant and agency.

1 hour

Contract of the tenant and agency.
Selection of optimal investment options

From 3 days

Selection of optimal investment options
Registration of the contract of purchase / sale

1 Week

Registration of the contract of purchase / sale
Expenses of the investor:
  • 2% when investing in the secondary market
  • 0% when investing in a new building
  • 4% - registration
Additional services:

Property management