Website launches first call tracking solution for agents

05.08.2014
With Dubai's popularity rising, it can be no easy feat to manage all those interested in investing; propertyfinder.ae's new solution helps agents track offline conversions such as phone calls.   Real estate agents have no easy job, managing a host of interested clients. While online conversions can be tracked through web analytics, what about offline conversions such as phone calls?
propertyfinder.ae has launched the real estate industry's first phone tracking solution, Zawya reported. With this tool, agents can track calls that they receive from visitors to the site after they identify a listing and click on the phone icon on propertyfinder.ae. Additionally, brokers can get reports about how many calls they received, when and how long they lasted.
"Better customer insight and more great leads - all in real time. Clients will be able to monitor the click to call ratio as well as never miss a prospect call, as all calls will be re-routed if not answered in the first 10 rings. Add the fact that all calls will be recorded and can be accessed via an online dashboard, will offer far greater insight into the customer service skills of their broker employees," said Michael Lahyani, CEO and founder of propertyfinder.ae.

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Lease process (Rent out)

1 hour

Contract of the lessee and agency.

Required documents:

  • copy of the passport
  • copy of the certificate of ownership

1 day

Ad placement:

  • 20 real estate portals;
  • client base of the agency;
  • profile exhibitions, etc.

Up to 2 days

Signing of the lease agreement

Expenses of the seller:

None

Additional services:

Property management

Lease process (Rent)

1 hour

Contract of the lessee and agency.

Up to 5 days

Real estate search.

Selection of optimal options.

Up to 2 days

Signing of the lease agreement

Expenses of the lessee:

-5% agency commission of the annual contract price

Additional services:

None

Purchase process

1 hour

Contract of the tenant and agency.

~ 2 weeks secondary

~ 3 weeks new building

Property Selection

Selection of optimal options

1 Week

Registration of the contract of purchase / sale

Customer charges:

  • 2% from purchase at transaction
  • 4% - registration of the transaction at registration

Additional services:

Property management

Sales Process

1 hour

Contract of the lessee and agency.

Required documents:

  • copy of the passport
  • copy of the certificate of ownership

1 day

Ad placement:

  • 20 real estate portals;
  • client base of the agency;
  • profile exhibitions, etc.

Up to 2 days

Signing of the lease agreement

Expenses of the seller:

None

Additional services:

None

the management process

1 hour

Contract of the owner and agency

1 year

Rendering of management services

1 day

Reporting

Expenses of the owner:

5% of the annual rental price

Additional services:

None

Investment Process

1 hour

Contract of the tenant and agency.

From 3 days

Selection of optimal investment options

1 Week

Registration of the contract of purchase / sale

Expenses of the investor:

  • 2% when investing in the secondary market
  • 0% when investing in a new building
  • 4% - registration

Additional services:

Property management