It was in April that the Middle East Facilities Management Association (Mefma) looked at the rating system. “We have held meetings with Rera (Real Estate Regulatory Agency) to develop the benchmarks on which the rating system would function,” said Jamal Lootah, president of Mefma and CEO of Imdaad, one of the key FM companies in the marketplace. “It is only by assessing how well or otherwise a property or building is equipped and functions can inferences be drawn for the benefit of tenants or owners. This is what the rating system seeks to achieve.”
In recent months, the topic of facilities management services — and the charges that should accompany them — have been taking up top billing in the local realty market’s agenda. Last month, Rera went live with the ‘Service Charge and Maintenance Index’ for properties within Dubai’s freehold locations.